Question 1

Who uses oemjp's overseas buyer services?

Accepted Answer

D2C brands, importers, and distributors in North America, Europe, the Middle East, Southeast Asia, Latin America, and China who want to source Japanese OEM products.

Question 2

What categories do you cover?

Accepted Answer

Primary focus: cosmetics, skincare, food, supplements, and beverages. Other categories are handled on a case-by-case basis.

Question 3

Is there a free consultation?

Accepted Answer

Yes. Initial consultations are free. Paid fees begin once you choose a Sourcing Plan or place a trading order.

Question 4

What is the difference between the three plans?

Accepted Answer

Discovery is a lightweight research report. Sourcing adds samples and meeting coordination. Partner Finder adds factory tours in Japan and post-deal follow-up.

Question 5

Can I upgrade between plans?

Accepted Answer

Yes. Upgrades are prorated — we apply the Discovery or Sourcing fee toward the next tier.

Question 6

What if I don't find a suitable manufacturer through the plan?

Accepted Answer

The research deliverables remain yours. If no shortlisted manufacturer fits, we document why and suggest adjusted criteria or alternative categories.

Question 7

What is the trading margin?

Accepted Answer

10–20%, disclosed transparently in every quote.

Question 8

Do you take orders without a Sourcing Plan first?

Accepted Answer

Yes, but first-time trading orders from buyers without prior engagement may require additional KYC and T/T advance payment terms.

Question 9

What languages do contracts support?

Accepted Answer

English and Japanese bilingual contracts are standard. Chinese versions available on request.

Question 10

What payment methods do you accept?

Accepted Answer

Sourcing plan fees: Wise, PayPal, Stripe, or bank transfer in JPY. Trading transactions: T/T bank transfer or L/C at sight.

Question 11

Do you accept open account or post-payment?

Accepted Answer

Not for first-time orders. We may consider more flexible terms after a track record of completed orders and credit check results.

Question 12

Which countries do you ship to?

Accepted Answer

Our forwarder partners cover most major markets. Destination-specific restrictions (regulated ingredients, labeling rules) are assessed per project.

Question 13

Can you arrange DDP shipping?

Accepted Answer

Yes, in regions where our partner network supports it. Otherwise we default to FOB or CIF.

Question 14

Who owns the product recipe or formulation?

Accepted Answer

Standard OEM arrangements: the manufacturer retains formulation IP. Your brand, packaging, and trademarks remain yours. Custom development terms can be negotiated per project.

Question 15

Is NDA standard?

Accepted Answer

Yes. NDAs are signed before exchanging confidential product requirements and manufacturer-specific information.

Frequently asked questions

General

Sourcing Plans

Trading

Payments

Logistics & Export

IP & Confidentiality

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